Shipping policy
Shipping Policy – wabi shop
Summary
We currently ship within the Netherlands only.
-
Free shipping on orders over €100
-
Flat shipping fee of €7.50 on orders below €100
-
Orders are dispatched within 1–2 business days
We plan to expand shipping to additional countries in the future.
Frequently Asked Questions
How can I track the delivery of my order?
Once your order has been dispatched, you will receive a shipment confirmation email containing a tracking link.
To check the status of your delivery, simply follow the link in that email. If you cannot find it, please check your spam folder.
I didn’t receive my order, what should I do?
Please first check your tracking link to confirm the delivery status.
If the courier has marked your parcel as delivered, we recommend contacting the courier directly for further clarification.
If the issue remains unresolved or your order it taking longer than expected to be delivered, please contact us and we will assist you.
What happens if an item is out of stock?
If an item becomes unavailable after your order has been placed, we will cancel and refund the out-of-stock item(s) and dispatch the remaining available items. You will be notified if this occurs.
Can I return products?
For information about returns, please refer to our Refund & Returns Policy.
Customer service
For all shipping and delivery enquiries, please contact us at: info@wabi.com